Refund Policy
We want you to be satisfied with our photo editing services. Please read our refund terms below.
Refund Eligibility
Refunds are available for orders that have not yet been processed. Once editing has begun, refunds cannot be issued.
Request Timeline
Refund requests must be made within 24 hours of order placement. After this period, no refunds will be processed.
Quality Issues
If you are unsatisfied with the quality of our work, contact us at info@royalhaven-investments.com for review before requesting a refund.
Processing Time
Approved refunds will be processed within 5-7 business days. Refunds are issued to the original payment method.
Partial Refunds
Partial refunds may be considered for orders with minor issues that do not meet full refund criteria.
Non-Refundable Items
Services that have been completed, delivered, or used for commercial purposes are not eligible for refunds.
Special Requests
Custom or special requests that require additional work are non-refundable unless otherwise agreed upon.
Contact for Refunds
To request a refund, contact us at info@royalhaven-investments.com with your order details and reason for the refund.
Policy Updates
We reserve the right to update this refund policy. Changes will be effective immediately upon posting.